• Membership is available to individuals aged 18 or over.
• The Plus Account is for personal use only and is non-transferable.
• Each customer may only hold one Plus Account.

• To join, customers must complete registration either online or in-store.
• Information required includes full name, email, phone number, and mailing address.
• Members agree to provide accurate information and update it as necessary.

• Earning Points: Members earn 1 point for every €1 spent in-store or online.
• Points Validity: Points do not expire and can be used at any time.
• Minimum Redemption Value: A minimum purchase of €20 is required to redeem points as discounts.
• Currency Exchange: Points earned vary based on currency exchange rates if a purchase is made in a currency other than Euros.
• Sale Items: Points can be accumulated on sale or promotional items.

• Points can be redeemed for discounts on future purchases in-store or online.
• Points are non-transferable and cannot be exchanged for cash.
• If a purchase is returned, the corresponding points will be deducted from the account.
• The amount of points earned is based on the total cost, including tax and shipping fees.
• A minimum purchase of €20 is required to redeem points as discounts.

• Points and discounts cannot be combined with other offers or promotions unless specifically stated.
• Any accumulated discounts may only be used by the account holder and cannot be shared between different accounts.
• Points and discounts cannot be converted into cash.

• Members can check their points balance by contacting customer service via phone or email, providing their name and email address.
• Alternatively, points can be checked at any Linen-etc.com location (Lagos or Lagoa).

• Linen-etc.com reserves the right to cancel any Plus Account in cases of suspected fraud, criminal activity, or improper use of the account.
• Members can request to cancel their account at any time by contacting customer service.
• If a member unsubscribes from Linen-etc.com marketing emails, their Plus Account benefits, including points and discounts, will be cancelled.

• Linen-etc.com is committed to protecting members' personal data in compliance with data protection regulations.
• Personal data collected during registration and account usage will only be used for administering the Plus Account and related promotions.
• Linen-etc.com will not disclose or share members' data with third parties except as necessary for fulfilling Plus Account services.
• Members have the right to access, rectify, or delete their personal data at any time by contacting customer service.

• Linen-etc.com reserves the right to update these terms and conditions at any time.
• Members will be notified of any significant changes via email or in store.
• Continued use of the Plus Account after changes to the terms implies acceptance of the updated terms.

• Personal data will be retained for as long as necessary to provide Plus Account services.
• Upon account termination or data withdrawal request, personal information will be securely deleted.
• Linen-etc.com staff with access to personal data are bound by confidentiality obligations to ensure the security and privacy of members’ information.

• Members must notify Linen-etc.com immediately of any unauthorized use of their Plus account or suspected breach of security.
• Any misuse of the Plus Account, such as sharing or fraudulent use, may result in suspension or cancellation of the account.
• Members must notify Linen etc.com immediately of any unauthorised use of their Plus Account or suspected security breaches.

• Any disputes arising from the Plus Account will be governed by the laws applicable to Linen-etc.com jurisdiction.
• Members agree to attempt to resolve any disputes amicably with Linen-etc.com customer service before pursuing other avenues.

• For any questions or issues regarding the Plus Account, members can contact Linen etc.com customer service via email at info@linen-etc.com or by phone at 282 697 791.
• Support is also available in-store at any Linen-etc.com location.

• By joining the Linen-etc.com Plus Account and providing their contact information, members agree to receive occasional communications from Linen-etc.com, including promotional emails, exclusive offers, and information on sales and events designed to benefit them.
• These communications are tailored to keep members informed of discounts, special promotions, and new product arrivals that may be of interest and add value to their shopping experience.
• Members can unsubscribe at any time, though doing so will result in the cancellation of their Plus Account benefits, including points accumulation and discount redemption.

If you unsubscribe from our emails, you will no longer be able to benefit from having a Plus Account, and you will no longer receive points or be able to use your discounts.

To see your current amount of points, simply email or phone us and request to see your points. We will require that you give us your NAME and EMAIL so we can get back to you as soon as possible. You can also come into one of our stores to check as well.

No. Neither your points nor discount codes will expire, no matter how long you wait to use them.

No. Your points will be synchronized between our online store and our system instore. For example, this will allow you to gain points online, and then redeem them instore, or the other way around.

Yes. Once the products are returned, their value in points will be deducted off from your account.

No. Any points gained on one account cannot be shared or given to any other account.

No. The purchase/order must be at least 20€ in value to use a Discount Code.

Yes. The amount of points you will gain from using a different currency will depend on the exchange rate of the chosen currency to Euros. Be aware that the exchange rate is always changing, so the number of points you gain may not always be the same.

Yes. The amount of points you gain depend on the total cost of the purchase/order.

Yes. You can create your Plus Account in both stores.

Yes. The amount of points gained only relates to the total cost of the purchase/order.

No. All you will need to do is give us your FIRST and LAST name for us to use your account instore.